Return & Refund Policy

At VAKI, we strive to ensure you love every piece you receive.

1. Returns

Due to hygiene and safety reasons, we do not accept returns on jewellery items once delivered.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images or videos.

We will review the issue and offer a replacement if applicable.

3. Refunds

Refunds (if approved) will be processed to the original payment method within 5–7 business days.

4. Exchange

Currently, we do not offer exchanges.

5. Contact

For any concerns, please reach out to us at: